Last updated: January 2026

Bk44k Privacy Policy — How Your Information Is Kept Safe

Your personal information is our highest priority. On this page, find out everything about how bk44k collects, stores, and safeguards your data — explained in plain, straightforward English.

How we protect your information

Six Core Pillars of Privacy

SSL Encryption
All your data on bk44k is protected with 256-bit SSL encryption, making it impossible for third parties to read or steal your information.
Never Sold to Third Parties
Your name, phone number, and email are never sold or rented. Data is only shared with third parties when required by law.
Secure data storage
All data is stored on reliable servers in compliance with international security standards. Regular security audits are conducted.
Your control
You have the right to view, correct, or request deletion of your data. Contact support at any time.
Cookie transparency
bk44k is fully transparent about which cookies it uses and why. You also have the option to disable non-essential cookies.
Minimal Data Collection
We collect only the information strictly necessary to provide our services — nothing more.

By creating an account or using bk44k's services, you agree to this Privacy Policy. If anything is unclear, FAQ or ask us directly via Live Chat.

1What types of information we collect

Bk44k collects certain information to deliver its services smoothly and keep your account secure. This is broken down into three categories below.

a) Information You Provide Directly
Full name Date of birth Email address Mobile number Address Payment information NID / Passport number
b) Automatically Collected Data
  • IP address & device information (model, operating system)
  • Browser type and version
  • Time and duration of page visits
  • Login and logout timestamps
  • Betting & gaming activity history
c) Information Received from Third Parties
  • Identity verification services (KYC providers)
  • Payment processor transaction confirmation data
  • Fraud prevention and risk assessment services

Please note: bk44k will never ask for your full bank or mobile banking password or PIN. Anyone requesting this information is not our representative.

2Why We Collect Your Data

Every piece of data we collect has a specific purpose. bk44k never collects information just for the sake of it.

  • Service Provision: For account creation, login, betting, payment processing, and support.
  • Identity Verification (KYC): To comply with anti-money laundering regulations and international legal requirements.
  • Security: For fraud detection, prevention of multiple accounts, and account security.
  • Service improvement: To analyze user experience and continuously improve the platform.
  • Contact: For important notifications, transaction confirmations, and support.
  • Legal Obligations: To comply with applicable laws and licensing requirements.

3How Data Is Used

Collected data is used solely for its intended purpose. bk44k never sells your information to third parties for advertising.

Messages sent to your email or phone number may include transaction confirmations, security alerts, bonus notifications (if you have opted in), or important policy updates. If you no longer wish to receive marketing messages, you can opt out at any time.

Behavioral analytics are used solely to improve platform services — for example, identifying which games are most popular or where users encounter difficulties. This analysis cannot be used to identify you personally.

Promotional emails: Only sent if you opted in at registration. You can unsubscribe at any time via the "Unsubscribe" link at the bottom of any email or by contacting support.

4Sharing information with third parties

Bk44k does not sell or commercially disclose your personal data to third parties. However, certain information may be shared in specific circumstances where it is necessary to deliver our services.

  • Payment providers (bKash, Nagad, Rocket): Only the information necessary to complete a transaction.
  • KYC and identity verification services: To verify your identity.
  • Fraud prevention services: To protect your account.
  • Legal Authorities: To comply with court orders or government directives.
  • Auditors & licensing authorities: Required to maintain our license.

Important: All third-party service providers work with bk44k under strict confidentiality agreements. They are not permitted to use the data they receive for their own purposes.

5Cookies & Tracking Technologies

Bk44k uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the site.

You can disable cookies through your browser settings, though doing so may affect certain features of the site. Disabling essential cookies will prevent you from logging in.

6Security measures

Bk44k employs a multi-layered security system to protect your data. Each layer adds an additional line of defense.

TLS 1.3 Encryption
All communications are encrypted using the latest TLS protocol, preventing any interception of data in transit.
Active
Secure Data Center
Stored in ISO 27001 certified data centers with both physical and digital security measures in place.
Active
Firewall & DDoS protection
Advanced firewalls protect against cyber attacks. DDoS prevention is active around the clock.
Active
Two-Factor Authentication (2FA)
Enable an extra layer of protection with OTP or an Authenticator App. Even if your password is compromised, your account stays secure.
Optional
Regular security audits
An independent team of security experts regularly identifies vulnerabilities and ensures they are resolved.
Active

Despite our security measures, no transmission over the internet can be guaranteed to be completely secure. We encourage you to use a strong password and keep 2FA enabled.

7Your Rights

You have certain important rights over your personal data. bk44k respects these rights and makes every effort to fulfill them as promptly as possible.

Right to Access
To find out what personal information bk44k holds about you, submit a request to our support team.
Right to Rectification
If any of your information is incorrect, you can have it updated through Account Settings or by contacting support.
Right to Erasure
Upon closing your account, you may request deletion of your data. Please note that certain information may be retained where required by law.
Right to Object to Processing
You may object to your data being used for marketing communications or analytics purposes.
Data Portability
You can request a copy of your data at any time. Simply contact our support team.

To exercise any of your rights, contact us via Live Chat or email at support@bk44k.im. We typically respond within 30 days.

8Data Retention Period

Bk44k does not retain your data longer than necessary. However, certain information must be kept for a legally defined period to meet regulatory and compliance obligations.

  • Active account data: retained for as long as the account remains active.
  • Transaction and financial data: retained for a minimum of 5 years after account closure, in accordance with international financial regulations.
  • KYC and identity verification data: retained for 5 years after account closure.
  • Communication history (support chat): 2 years.
  • Analytics data: retained in anonymised form for up to 2 years.

Once the retention period expires, data is securely deleted in a way that makes recovery impossible.

9Child Protection Policy

Bk44k strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If an account is found to have been created using a false age, it will be immediately suspended and all associated data deleted upon confirmation. Parents or guardians who suspect underage use should contact support without delay.

For Parents and Guardians: If you believe your child has created an account on bk44k, please email support@bk44k.im immediately. We will take action right away.

10Policy Updates & Contact

Bk44k reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified in advance via your registered email or an in-app notification. The date of the latest update is displayed at the top of this page.

If you have any questions or concerns about this policy, please reach out to us using the contact details below. We typically respond within 3 business days.

Email
support@bk44k.im
Live Chat
Available 24/7
Frequently asked questions

Your Privacy Is Our Responsibility

In today's digital world, personal data is more valuable than ever. bk44k has always believed that earning a member's trust means protecting their information. Registering on any platform means entrusting it with your personal details — and only those who safeguard that trust truly stand the test of time.

Many users wonder why an NID is required at registration. It is mandatory because financial platforms in Bangladesh — as in all countries — are required to verify customer identities. This process is known as KYC (Know Your Customer), and it also works in your favour: it prevents anyone from opening a fraudulent account in your name or withdrawing your funds.

Bk44k's privacy policy is written with everyday users in mind. Many platforms publish policies in dense legal language that no one wants to read. We have made a deliberate effort to keep ours clear and straightforward.

Many people wonder what their mobile number and email are used for. Simply put — they are used for transaction confirmations and security alerts. When you make a deposit or withdrawal, you receive an SMS or email confirmation. You are also notified immediately if anyone attempts to log in to your account.

Many users — especially regular internet users — are aware of cookies. bk44k uses only essential and analytics cookies. No third-party tracking cookies are used for advertising purposes. You can manage your cookie preferences at any time through your browser settings.

A word on our server security. bk44k uses ISO 27001 certified data centers with round-the-clock monitoring. TLS 1.3 encryption ensures that all data transmitted between your browser and our servers cannot be intercepted or read by any third party. Regular security audits are conducted to identify and address vulnerabilities before they can be exploited.

One final word — sharing your information with bk44k means placing it in safe hands. We never take that trust lightly. If you have any questions or concerns, reach out to us at any time; we're always here.

Betting FAQ

Most Frequently Asked Questions

No, your stake is generally not lost. If a match is completely cancelled on bk44k or fewer than half the scheduled overs are bowled, your full stake is refunded. However, if the match concludes meeting the minimum conditions — for example, a cricket match reduced and decided via the D/L method — the result stands as settled. In the case of a cancellation, the stake is typically returned to your account within 24 hours. If a single-match bet is voided, that portion is refunded; accumulator bets involving other matches are calculated separately. Cancellation rules for live bets may differ — contact support for full details.

bk44k offers live scores directly on the platform — real-time scores, wickets, and over-by-over updates are displayed alongside any ongoing match in the Sports section. Live streaming is available for select premium matches (such as international cricket and major football leagues) — you must be logged in and have an active bet or sufficient balance on the relevant match to access it. The experience is even better on the app, where push notifications deliver instant goal and wicket alerts. Look for the streaming icon next to a match to see whether it is currently available.

Trust us with your data — enjoy the game

Your data is protected with the highest level of security at bk44k. Register with confidence and join Bangladesh's premier online betting platform.

SSL secured
Never Sold to Third Parties
In Your Control
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